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Sparkling Homes Cleaning

Privacy Policy

Sparkling Homes Cleaning team delivering professional and family-focused cleaning services

Effective Date: Jan 28, 2025

At Sparkling Homes Cleaning, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our services, including our website, SMS messaging, and other communications.

1. Information We Collect

We may collect the following types of information when you engage with Sparkling Homes Cleaning:

  • Personal Information: Name, phone number, email address, home address, and payment details (when applicable).

  • Service-Related Data: Cleaning preferences, appointment history, and customer feedback.

  • Automated Data: IP address, device type, and website browsing behavior through cookies and analytics tools.

2. How We Use Your Information

Your information helps us provide and improve our services, including:

  • Scheduling and confirming appointments

  • Sending important updates, promotions, and service reminders

  • Processing payments securely

  • Enhancing customer service and support

  • Complying with legal and regulatory requirements

3. SMS Communications

If you opt into our SMS service by texting JOIN, you may receive appointment reminders, updates, and special offers. You can opt out at any time by replying STOP to any message.

4. Data Security

We implement security measures to protect your personal data. However, no method of transmission over the internet or electronic storage is 100% secure. We strive to use commercially acceptable means to safeguard your information.

5. Sharing of Information

We do not sell, rent, or trade your personal data. We may share your information only with:

  • Trusted third-party service providers that assist in processing payments or managing communications

  • Legal authorities, if required by law or in response to valid legal requests

6. Cookies & Tracking Technologies

Our website may use cookies and analytics tools to improve user experience. You can adjust your browser settings to refuse cookies, but this may impact website functionality.

7. Sparkling Homes will conduct regular audits to ensure compliance with data protection standards.

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For any questions or concerns regarding our SMS communications, please contact us at 612-699-3171 or info@getalittlesparkle.com

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